Hotel Seri Malaysia Genting Highland

Hotel Seri Malaysia Genting Highland

11 Jalan Jati Satu

Gohtong Jaya

69000 Genting Highlands

Pahang Darul Makmur

(+603) 6100 2525

Booking

Booked directly from their website. It was a mistake. Room rate was not competitive and it can be troublesome to cancel or modify booking. Only phone number provided and you may only contact them during working hours. When I phoned the hotel, staff was not familiar with the process and could not advise accordingly.

Location

Good. About 5 minutes drive to Genting Highland Premium Outlet. Plenty of shops and attractions nearby. 20 - 30 minutes drive to Genting hilltop. 

Rate

Poor compared to state of the room. We booked four rooms. Three were in level 1 and all were stinky with either cigarette or dirty water smell. Hot shower available but old style- you gotta adjust it. One room had no fridge and my room had a "waterfall feature"- the toilet bowl water kept running. Only the one in level 3 was acceptable.

Dining

Breakfast buffet inclusive. Fair choices and acceptable taste. 

Service

Average. Staff was fairly helpful.

Overall 2 <3<3 of 5

They provided towels and a prayer mat. The towels were thin and sad. No bath mat or kain lap kaki either. I saw an extra pillow in the cupboard but the cupboard was so smelly I dare not touch anything. 

To avoid burn, switch on the cold shower first. Then, *very* carefully twist the handle for hot water bit by bit.

View (back facing rooms)

Recommended for one night if you are not too fussy. Avoid the rooms on level 1. Oh, don't use the iron in the common area either. One of us got her tops wooly(?).